I recently decided to buy myself a new cell phone. I'd been debating for a few months and finally decided to take the plunge. There was really nothing wrong with the phone I had and it wasn't all that old, I just bought it in April. But it was very limited in what it could do, and I wanted something with a few more bells and whistles. Even the new one isn't the fanciest one on the planet, but it does what I need it to do and it is updated enough that as long as I don't drop it in a puddle or break it, I should have it for about 2 years. I'm far from a heavy user, I use it to make calls, text and periodically get on the internet when I'm out on the road. I don't need a million apps or the ability to play games. I'm able to get by with a pretty bare bones phone compared to most people.
My husband also was in need of a new phone, and I convinced him to switch from Apple to Samsung. My old phone was a Samsung, and even though it wasn't anything amazing, I was impressed with what it was able to do. He too doesn't need anything fancy, he uses his primarily for work so customers can get in touch with him, so he went with a fairly simple model. It works well for what he needs. Because he has to have the ability to use his phone as a "hot spot", he has to go with a subscription type service. I don't have to do that, so I've been using a "pay as you go" type service, I've been doing that for over 10 years. I was very impressed with his phone, so you can imagine how excited I was to find the same phone as what he had available through the provider I used! I ordered it and then anxiously awaited it's arrival.
Can I just say WOW?!?! Even though it wasn't an expensive upgrade, I'm impressed with what I'm able to do that I couldn't do before. I have to admit that it makes me wonder what some of the more advanced/more expensive ones do, but not enough to make me spend a ridiculous amount of money on a phone. I've never been happier with a phone purchase, I just hope it holds up.
Before I purchased it, I did read a decent number of reviews, and the general consensus was it was a nice phone, and not a lot of people had problems with it. Of the negative reviews, I threw about half of those out due to the fact that they were so poorly written, I assumed that the review probably didn't have much credibility to begin with. And in all seriousness, I am regularly amazed at the level of stupidity that turns up in online reviews.
My favorite complaint was about battery life. This person said that the battery died during the day. I shook my head, my husband is on his phone continually throughout the day, using it for a variety of different things and by the time he gets home, it still has a decent charge. What in the world is this person doing that they are killing the battery so quickly?!?! A lot of the other complaints surprised me because they seemed like minor issues or simply a case of the person not doing any research before making the purchase.
This brings me to the main point of this post. Online reviews and not only how they are written, but how much of what is said is legitimate and how much of it is just whining. I've read a fairly large number of reviews that tell me nothing more than the fact the person who wrote them is an idiot that couldn't work their way out of a paper bag. Some of them are downright laughable, and others come across as written by a spoiled rotten brat. I've even come across a few that were unreadable, don't these people proofread them before they hit the send button? Or are they really just that dumb?
Do online reviews frustrate you at times? How do you sort through all of the crap to get a true assessment of the product or service?
We had to buy a new washing machine, our current one broke down and to fix it would have cost almost as much as a new one. I read reviews and had a hard time deciding which ones to believe and which ones to ignore completely. But my favorite part of it was reading a section devoted to questions about the washer and how it worked. I love a good typo, and apparently the person who came across it and responded was a kindred spirit. I laughed so hard at the response, I could barely tell my husband what it said. Enjoy.